Terms of Use & Service

Please read these terms carefully before using our website.

India IVF website(s) (our “Site” or “Sites”) and related services are made available to you in accordance with the following Terms of Use & Service, and any other rules posted on our Sites (collectively, the “TOS”). Please read the TOS carefully before placing any orders on https://www.indiaivf.in/. We recommend you should keep a copy of the TOS for future reference.

In particular, we wish to draw your attention to our policies relating to the terms of purchase within the TOS and our Privacy Policy. If you are under 18 you must let your parent or guardian know about India IVF Clinic Privacy Policy before you register to use this Site or any of this Site’s services. We reserve the right to only accept orders from those over 18 however.

We may modify the TOS from time to time. Please read the TOS and check back often. If you do not agree to any change to the TOS then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.

I. INTRODUCTION

https://www.indiaivf.in/ is owned and operated by India IVF Clinic. All business-to-consumer and e-commerce activities of India IVF Clinic and its subsidiaries are conducted by India IVF Clinic. Any contract you enter into through the Website will be with India IVF Clinic. Responsibility for liability, however arising, in relation to this Website rests solely and exclusively with India IVF Clinic. Access is provided to this Website in accordance with the conditions set out here below. Any use of this Website including orders placed by You will be subject to these Conditions.

II. DEFINITIONS

  • “Conditions” means these terms and conditions of use herein described;
  • “Content” means all content available on the Website, including, but not limited to text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation thereof.
  • “Dispatch Note” means the document enclosed with Your order that lists all of the goods that We have sent to You;
  • “Force Majeure” shall mean any Act of God, war, riot, civil disturbance, labor disturbance, terrorism, fire, storm or flood; Act, restriction, regulation, bye-law, prohibition or measure of any kind on the part of any governmental, parliamentary or local authority; Import or export regulation or embargo; Strike, industrial dispute, government-imposed regulations, curfews, or lockdowns; Explosion, power outage, breakdown, or unavailability of plant, property, and/or machinery; or any other cause beyond Our reasonable control;
  • “India IVF Clinic/We/Us/Our/Ourselves” means (Company Name);
  • “Order Acceptance Policy” means the terms governing the acknowledgment and acceptance of Your order;
  • “Return Acceptance Policy” means the terms governing the acknowledgment and acceptance of Your return request;
  • “Personal Information” means the details provided by You;
  • “Purchaser” means an individual who enters into a contract to purchase goods or services from Us;
  • “Product” means a product displayed for sale on the Website;
  • “Product Description” means that part of the Website where certain Qualitative & Quantitative information in respect of the individual Product are provided;
  • “Recipient(s)” means the person or persons to whom the Purchaser stipulates the goods should be shipped;
  • “Returns Slip” means the document that You should complete and return with any Products that You return to Us;
  • “Trade Marks” means the trademarks, logos, and service marks displayed on the Website;
  • “Website” means www.indiaivf.in;
  • “You/Your/Yours/Yourself” means You, a user of the Website;
  • “Order Booking No.” means the unique, system-generated number that refers to an order.

III. USE OF WEBSITE

3.1 ACCESS

You are provided with access to the Website in accordance with these Conditions and any orders placed by You are placed strictly in accordance with these Conditions.

3.2 REGISTRATION

You warrant that the Personal Information which You provide when You register as a customer is true, accurate, current, and complete in all respects and in particular You agree not to impersonate any other person or entity or to use a false name or a name that You are not authorized to use.

You agree to notify us immediately of any changes to Your Personal Information by contacting Our web customer services team by e-mail at (info@indiaivf.in) or by calling on 7353873538.

3.3. INDEMNITY

You agree to fully indemnify, defend and hold Us, and Our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by You or any other liabilities arising out of Your use of this Website, or the use by any other person accessing the Website using Your shopping account and/or Your Personal Information.

3.4. OUR RIGHTS

We reserve the right to:

  • Modify or withdraw, temporarily or permanently, the Website (or any part thereof) with or without notice to You and confirm that We shall not be liable to You or any third party for any modification to or withdrawal of the Website; and/or
  • Change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be Your acceptance of such change. It is Your responsibility to check regularly to determine whether the Conditions have been changed. If You do not agree to any change to the Conditions then You must immediately stop using the Website.

3.5. PRIVACY

We respect Your concerns about privacy. We, therefore, encourage You to refer to the Privacy Policy of the Website on an ongoing basis to stay abreast of our most current Privacy Policy practices.

IV. PAYMENTS

4.1 ORDER ACCEPTANCE

All orders are subject to acceptance in accordance with Our Order Acceptance Policy. If You have provided Us with a valid e-mail address, we will send You an order acknowledgment e-mail detailing the Products You have ordered. This is not an order confirmation or order acceptance from Us. Our acceptance of Your order will take place upon dispatch of the Product(s) ordered. On dispatch of Your order, we will send You an order confirmation e-mail.

Non-acceptance of an order may be a result of one of the following:

  • The product You ordered is unavailable from stock;
  • Our inability to obtain authorization for payment or a problem receiving Your payment;
  • The identification of a pricing or Product description error;
  • Your failing to meet the eligibility to order criteria as set out in the Conditions.

We reserve the right to reject any offer to purchase by You at any time.

4.2. CONTRACT CREATION AND ELECTRONIC CONTRACTING

The technical steps required to create the contract between You and Us are as follows:

  • You place the order for Your Product(s) on the Website by clicking the Make Payment on the Payment page of the checkout process;
  • You will be guided through the process of placing an order by a series of simple instructions on the Website;
  • Your goods will be despatched according to the delivery option You have selected during the checkout process on the Website;
  • We will send You an order acknowledgment e-mail detailing the Products You have ordered. This is not an order confirmation or order acceptance from Us.

If You do require any information regarding orders You have placed with Us, please Contact Us on info@indiaivf.in.

4.3. ORDER CANCELLATION & RETURN

Please see our Return Policy for further details on Cancellation & Return.

4.4. PAYMENT

With regard to any contract for the purchase of Products from Our Website the breakup of all prices and delivery charges are inclusive of GST (where applicable) and shipping charges & Local and International Taxes. Payments can be made by any of the methods listed below.

Which methods of payment do you accept online?

We accept the following Credit/Debit cards in payment for purchases made online: Mastercard, Visa, Visa Delta, Maestro, Solo, Electron and American Express and Net Banking and Cash on Delivery.

You confirm that the credit or debit that is being used is Yours. All credit and debit cards are subject to validation checks and authorization by the card issuer.

4.5. REFUSAL OF TRANSACTION

We reserve the right to withdraw any Products from the Website at any time and/or remove or edit any materials or content on the Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at Our sole and unfettered discretion.

4.6. ELIGIBILITY TO ORDER

To be eligible to purchase Products on this Website and lawfully enter into and form a contract with Us under English law You must:

  • When creating an order provide Your real name, phone number, e-mail address, payment details and other requested information;
  • Stipulate a delivery address in India or elsewhere in the world. Please note that PO Box numbers, BFPO addresses, mail forwarding addresses and temporary residence addresses are not acceptable;
  • Possess a valid credit or debit card issued by a bank acceptable to Us.

4.7. SHIPPING

Delivery options vary by product and service. Please refer to Our Shipping Policy for details.

4.8. RETURNS POLICY

Please refer to our Returns Policy for details.

V. DISCLAIMER

  • By using this website, you are accepting all the terms of this disclaimer notice. If you do not agree with anything in this notice you should not use this website.
  • The material contained on this Website has been prepared solely for the purpose of providing selected information about India IVF Clinic and its services.
  • Given the unpredictability of technology and the online environment, we do not warrant that the function, operation or accessibility of the Website will be uninterrupted or error-free. We shall not be liable for damages of any kind related to Your use of or inability to access this site.
  • We have made every effort to display the Products featured on Our Website as accurately as possible. However, the colors We use, as well as the display and colour capabilities of your computer monitor, will greatly affect the colours you see on the screen.
  • We endeavor to present the most recent, most accurate, and most reliable information on Our Website at all times. However, we make no claims to its accuracy, either expressed or implied.
  • Certain (hypertext) links in this site may lead to other websites which are not under Our control. When You activate any of these, you will leave the Website and We have no control over and will accept no responsibility or liability for the content of any website that is not under Our control.
  • While We take all reasonable care to ensure the integrity of the Website and the accuracy of the information contained in them We cannot accept any liability to any person for any loss or damage of any kind which may arise from the use of the Website.
  • We cannot confirm the price of a Product until Your order is accepted in accordance with Our Order Acceptance Policy.
  • If You ask Us to include a gift message with any Product ordered through the Website, we will do our best to ensure that We accurately record your message. We cannot accept any liability for any errors with the message.
  • The Website is provided on an “as is” and “as available” basis without any representation or endorsement made.
  • To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products.
  • We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract and/or other representations or otherwise out of or in connection with the Conditions for any economic losses, loss of goodwill, or any special or indirect losses.
  • We do not guarantee that any product sold on-line will be available in any of our stores or that the price quoted on-line will match that at any of our stores.
  • We shall not be under any liability to You in the event of Our failure, delay or default in carrying out all or any of Our obligations under these Conditions due in whole or in part to an event of Force Majeure.

VI. GENERAL

6.1. RESALE OF PRODUCT

You may not sell or re-sell any of the Products or services, and any samples thereof, you receive from Us.

6.2. UNAUTHORIZED USE OF DOMAIN NAME

From time to time, certain cyber squatters or other unauthorized persons may register in bad faith a confusingly similar domain name with the intention of taking unfair advantage of India IVF Clinic’s reputation and goodwill. The India IVF Clinic’s Website address on the Internet is https://www.indiaivf.in/. Any other domain name that appears to represent itself as being a India IVF Clinic Website may not be related to Us and may represent an unlawful infringement of Our rights.

6.3. INTELLECTUAL PROPERTY

The content of the Website is the property of India IVF Clinic, our affiliates, our partners or Our licensors, and is protected by Indian copyright laws. The Trademarks used on the Website are the registered and unregistered marks of India IVF Clinic. You acknowledge and agree that the material and content contained within the Website is made available for Your personal non-commercial use only.

6.4. COMPLIANCE WITH LAWS

This Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website.

6.5. SEVERABILITY

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions.

6.6. THIRD PARTY RIGHTS

It is agreed that any person who is not a party to any Contract between You and Us shall not be allowed to rely on or enforce any term.

6.7. WAIVER

No waiver by Us shall be construed as a waiver of any preceding or succeeding breach of any provision.

6.8. ENTIRE AGREEMENT

You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save in so far as the same has expressly been made a term of these Conditions.

6.9. LAW

The Conditions shall be deemed to have concluded in Delhi, India and be governed by and construed in accordance with the laws of India and We and You irrevocably submit to the exclusive jurisdiction of the courts of Delhi.

6.10. REGISTERED OFFICE

The registered office address of India IVF Clinic is:
India IVF Clinic
167 P, Lower Ground Floor, Sector 51, Gurugram, 122001

6.11. CONTACT US

Any queries or comments should be directed to:
India IVF Clinic
167 P, Lower Ground Floor, Sector 51, Gurugram, 122001
Tel: 7353873538
E-mail: info@indiaivf.in
Working hours are 9 AM to 5 PM. Monday – Saturday.

6.12. QUESTIONS

Questions regarding this Policy should be directed to the Head Office of India IVF Clinic as listed above.